Hospitals and other care providers, including physicians groups such as senior care facilities, continue to face several emerging and historic industry-related challenges, including:
- Staffing shortages: Increasingly, healthcare organizations are struggling to recruit and retain qualified employees. As the global population ages and a need for care grows, employers will have to budget for higher pay and benefits programs to continue to attract experienced staff.
- Cyberattacks: Although new technology is helping to improve processes and enhance care quality, it also creates a greater vulnerability for incidents related to ransomware and noncompliance with HIPAA and other data privacy regulations.
- Patient safety: Failure to ensure patient safety can potentially lead to preventable injuries or illnesses and death, high litigation costs, increased liability, and severe reputational impact to facilities and health systems.
Although overall capacity in the healthcare market appears to be stable following the pandemic, many insurers are being selective about what new business and renewals they are willing to write, and pricing continues to be challenging.