Accelerating digital health

People management practices have not kept pace with other technological developments

Cybersecurity, loss of personal information, and system obsolescence risks are even more heightened given how HR data is maintained and benefits and other HR programs are delivered.

Rapid digital transformation is the constant of our time. As digitisation accelerates, there is an ever-growing risk that your people strategy will be out of step with the future-forward needs of your business. In fact, HR and Risk Managers in Australia and New Zealand consistently rated accelerated digitisation as either the highest or second highest risk in terms of likelihood and severity, according to our 2023 People Risk Report: Pulse Check.

HR technologies also need to keep pace with employee expectations: only 50% of companies felt that their workers had a great user experience when it comes to HR technology, according to the Employee Benefits and Technology Trends Report. In many organisations, figuring out how to enroll and access benefits continues to be a paper-intensive and frustrating experience.

Ease this frustration through digital “front doors” or hubs that give employees easy access to well-being programs and an intuitive benefits experience. This means you can engage better with your people and support them during moments that matter. It also provides you with better cost visibility and utilisation insights.