Skip to main content
Marsh logo

Luis Torres

Chief Operations Officer - Marsh & MMB, Latin American & Caribbean | Bogotá

06/01/2022

  • Job Title: Marsh Digital Leader, and Chief Operations Officer, Mercer Marsh Benefits
  • Business: Marsh and Mercer Marsh Benefits
  • Office Location: Bogotá
  • Joined Marsh: September 2015
  • Hometown: Bogotá, Colombia
  • Education: Universidad de los Andes, Business Administration. IE Business School, MBA
  • Interests: Learning new things, sports

 

Meet Luis

I am responsible for Digital Transformation in Latin American and the Caribbean, working as a liaison with our regional stakeholders on projects related to our company’s advanced digital solutions, such as LINQ, Blue[i], and Bluestream. My main responsibilities are:

  • Promoting a digital culture among the 11 countries in the region;
  • Accelerating the implementation and adoption of our global digital solutions (LINQ, Blue[i], Bluestream); and
  • Creating a new mindset based on innovation, as well as articulating our digital ecosystem, whether it’s academia, insurtech, clients, or centers of excellence.

Additionally I am responsible for leading the business change agenda and business-as-usual operations and technology for Mercer Marsh Benefits in the region, which encompasses 2,000 colleagues. 

What excites you about working at Marsh?

Marsh is a very dynamic enterprise that enables possibilities for anyone that is willing to pursue them! For the last six years, I have had many opportunities to grow exponentially on the job by learning from colleagues, businesses, countries, regions, and areas.

I joined Marsh in 2015 as a Strategic Planning Manager, Vice President, and have held four different roles since that time and been promoted to Senior Vice President.

My biggest passion revolves around learning. I love to learn and Marsh gives me exactly that, and also the possibility to share what I have learn with others.

How has being a mentor, mentee, or both shaped your life and career?

The personal satisfaction of watching someone smile because what you share with them resonates gives me great energy and motivation. I enjoy mentoring colleagues in the early stages of their careers and helping them navigate through the company for two main reasons: First, it shows them that they can experiment and choose their own paths. Second, it helps me stay updated with an “outside world” perspective of those early in their career. 

Being a mentor helps fuel my passion for learning because mentoring is not only about sharing your experience but also learning from the experiences and perspectives of others! 

Get to know some of our colleagues

Bev Adams

Bev Adams

20/12/2023

Head of Client Engagement, Strategic Risk Consulting - Advisory | London
Kevin Bryant

Kevin Bryant

19/12/2023

Managing Director and US Public Entity Leader | Greenville
Nicole Ling

Nicole Ling

18/12/2023

Account Executive - FINPRO | Beijing
Meet more colleagues

Celebrating Mentoring Month

Join us in recognizing the power of mentoring and its incredible impact on protecting and promoting Possibility for our colleagues and communities.

Find out more

“Marsh Pty Ltd (ABN 86 004 651 512, AFSL 238983) (“Marsh”) arrange this insurance and is not the insurer. The Discretionary Trust Arrangement is issued by the Trustee, JLT Group Services Pty Ltd (ABN 26 004 485 214, AFSL 417964) (“JGS”). JGS is part of the Marsh group of companies. Any advice in relation to the Discretionary Trust Arrangement is provided by JLT Risk Solutions Pty Ltd (ABN 69 009 098 864, AFSL 226827) which is a related entity of Marsh. The cover provided by the Discretionary Trust Arrangement is subject to the Trustee’s discretion and/or the relevant policy terms, conditions and exclusions. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. For full details of the terms, conditions and limitations of the covers and before making any decision about whether to acquire a product, refer to the specific policy wordings and/or Product Disclosure Statements available from JLT Risk Solutions on request. Full information can be found in the JLT Risk Solutions Financial Services Guide.”