MarshCargo

MarshCargo is a cloud-based account management system designed to manage traditional cargo insurance policies and shippers’ interest programs, where the program structure may be more complex and involve multiple countries, divisions, insurers, claims administrators, and/or captives.

MarshCargo provides:

• Online access to policy terms and conditions, which allows your organization to share information in real-time and efficiently manage your cargo risks.
• Confirmation of shipment information, upon entry, for compliance with policy parameters (including vessel validation through the Informa Vessel Database), allowing Marsh to monitor, notify you, and proactively adjust your cargo insurance requirements.
• Customized coverage, which can include special rates and/or conditions on particular commodities, customers, shipping routes, or geographical areas.
• Access to your shipment information, combined with shipment validation features, which reassures cargo markets that your shipment activity is being closely monitored, making it more attractive to insurers.

Claims management

The electronic submission and acknowledgment of claims ensures that incidents are addressed quickly and efficiently, while allowing you to monitor the claim’s status online. Authorized parties can easily upload documents required for the claim process. Sensitive documents can be restricted to only those parties needing access.

Global real-time access to claims procedures and to worldwide claims settling agents, allows you, your operating divisions/subsidiaries, and your customers to obtain quick instructions on what to do and who to contact in the event of a claim — anywhere in the world.