Measures that came into effect on 31 May 2021 will see one of the biggest changes in motor personal injury claims in the last 20 years. These measures are aimed at reducing the cost of claims arising out of road traffic accidents and consequently reducing motor insurance premiums. The changes will impact insurers, claims teams, claimants, and policyholders.
Read Marsh's latest document that looks at what these reforms will mean in practice and, in particular, the main issues for policyholders and how the motor insurance claims landscape may develop generally.