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Risk in Context Podcast: Mastering region-specific complexities amid multinational expansion

In a constantly evolving risk environment, it is critical that companies with a global footprint align both their operations and insurance programs to local norms and requirements.

Multinational organisations are seeking to expand their footprint by investing in countries around the world. But conducting business across geographic and political boundaries presents unique challenges, requiring a thorough understanding of region-specific customs, nuances, and regulations.

In a constantly evolving risk environment, it is critical that companies with a global footprint align both their operations and insurance programmes to local norms and requirements. And as regulations change and become more vigorously applied, compliance is pivotal in all decisions that multinational companies make. Further, creating benefit plans that align with country requirements and with local employees’ expectations is integral to attracting and retaining the right local talent.

In this episode of Risk in Context, Diana Accordi, Marsh’s European Multinational Advisory Practice Leader, speaks with Rory MacLeay, International Leader of Marsh Multinational Practice, about the specific challenges that multinational organisations should be aware of as they expand their operations to new regions. Multinational colleagues from across the globe — Nitesh Ray, Head of Multinational for India; Bharat Kansal, Multinational Leader for the United Arab Emirates; Lannie Chen, Multinational Coordinator for China; Priscilla Rosa, Multinational Country Leader for Brazil; and Junko Ikeda, Managing Director and Team Leader of Marsh Japan’s Multinational Client Division — will share country- and region-specific issues that global companies should consider as they seek to invest in new countries.

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Key takeaways

Different regulations call for country-specific approaches

It is critical for multinational organisations to be familiar with evolving insurance and tax requirements as well as other regulations that may impact their local operations and their local or global insurance programmes.

Crafting effective benefit plans can help unlock local talent

Attracting and retaining the right local talent requires understanding their unique preferences and concerns and creating benefit plans that align with the country’s requirements as well as employees' expectations.

Stringent insurance compliance requirements require discipline

Differing insurance requirements and increased scrutiny underscore the importance for multinational organisations to take action to ensure that their insurance programmes are administered accurately and align with each country’s requirements.

About our speakers

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Diana Accordi

Multinational Advisory Practice Leader, Marsh Europe

  • Spain

Diana Accordi leads Marsh Multinational Advisory Practice in Europe, where she is focused on European companies with investments overseas. Collaborating with colleagues in the region and beyond, she provides advice to multinational organisations, reviewing their exposures and recommending bespoke insurance and risk solutions.

Rory MacLeay

Rory MacLeay

International Leader, Marsh Multinational

  • United Kingdom

Rory MacLeay is the International Leader for Marsh Multinational, with overall responsibility for the Multinational Practice across the globe. He is also a board member of Asterra, Marsh’s joint venture in Spain. With more than 30 years of experience, he joined Marsh as part of the JLT acquisition, where he was previously Managing Director of the JLT International Network.

Lannie Chen

Lannie Chen

Multinational Coordinator, Marsh China

  • China

Lannie Chan is the Multinational Coordinator for Marsh China. She acts as the primary point of contact for all multinational accounts to China, responsible for providing expertise to incoming multinational inquiries, coordinating with the local client executives, and supervising the day-to-day service delivery.

Junko Ikeda

Junko Ikeda

Team Leader, Multinational Client Division, Marsh Japan

  • Japan

Junko Ikeda is a managing director and the team leader of Marsh Japan’s Multinational Client Division. She joined Marsh in 2003 and is responsible for helping multinational clients, with a specialisation in the semiconductor and automotive industry.

Priscilla Rosa

Priscilla Rosa

Multinational Country Leader, Brazil

  • Brazil

Priscilla Rosa is the Multinational Country Leader in Brazil, responsible for developing and executing business strategies to drive growth and profitability in the country. She is also responsible for building and maintaining relationships with key stakeholders. With over 15 years of experience, she leads a team focused primarily on incoming business, while also managing outgoing business. Her main goal is to develop and retain top talent, while fostering a positive work culture that promotes employee engagement and productivity.

Bharat Kansal

Bharat Kansal

Marsh Multinational Leader, UAE

  • United Arab Emirates

Bharat Kansal is Marsh Multinational Leader for the UAE. He is responsible for ensuring seamless delivery of services to multinational clients in the UAE and extending hub services across the Middle East and Africa region. He is also responsible for the management and development of outgoing multinational capabilities from the UAE. He is actively involved with the Multinational Advisory Practice across the globe and supports regional initiatives in advocating for our value proposition.

Nitesh Ray

Nitesh Ray

Head of Multinational, India

  • India

Nitesh Ray heads Marsh Multinational for India. He is responsible for the strategic director, operational efficiency, and differentiated value creation of Marsh India’s Multinational Client Service segment. He is also a permanent member of Marsh India’s Strategic Management Team, where he assists in the development of its strategic plan, acts as a sounding board for new policies, and champions various projects with other senior leaders.

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