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Risk in Context podcast: Supply chain and labor challenges this holiday season and into 2022

This episode of Marsh’s Risk in Context podcast features a conversation between Marsh’s Randal Waters and John Frazee and Mercer’s Kate Bravery on these two main challenges that have been exacerbated by the COVID-19 pandemic.
Number of new white minibuses and vans outside

Companies in many regions are facing elevated supply chain and labor shortages, which are expected to persist beyond the upcoming holiday season and into 2022.

This episode of Marsh’s Risk in Context podcast features a conversation between Marsh’s Randal Waters and John Frazee and Mercer’s Kate Bravery on these two main challenges that have been exacerbated by the COVID-19 pandemic.

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Key takeaways

Infrastructure problems and labor shortages have led to supply chain challenges.

These issues, which predate the COVID-19 pandemic, are expected to continue into 2022, requiring short-term solutions and longer-term strategic actions.

One disruption can lead to another, impacting businesses in complex ways.

Supply chain challenges are affecting organizations’ return-to-work plans while voluntary employee turnover and border restrictions are leading to staffing problems.

Employee shortages are expected to persist.

Organizations need to find sustainable solutions to address talent shortages that go beyond paying above-market rates to retain and fill new positions.

About our speakers

Randal Waters

Randal Waters

Senior Vice President, Emerging Risks Group, Marsh Advisory, North America

  • United States

Randal Waters is a senior vice president within the Emerging Risks Group, part of Marsh’s Advisory practice. He joined Marsh in 2021 and helps clients understand their strategic risks, with a focus on climate, cyber, and supply chain risk quantification. He also helps with the development of roadmaps to build resilience. 

John Frazee

John Frazee

Marine/Logistics Growth Leader

John Frazee is Marsh’s US Marine/Logistics Growth Leader. He also serves as Marsh’s US Marine Auto and Manufacturing Industry Leader. John has more than 30 years of insurance industry experience; he began his career at Marsh in 1990.

Kate Bravery

Kate Bravery

Global Advisory, Knowledge and Insights Leader, Mercer

  • United Kingdom

Kate Bravery is Mercer’s Global Advisory Solutions & Insight Leader for Global Business Solutions (GBS) and Career. She has over 25 years of experience. In her current role, she supports Mercer’s thought leadership, talent advisory and colleague enablement agendas.

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