Adam Gillett
Senior Vice President, Head of Digital Advisory, Marsh Advisory
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United Kingdom
How can technology solutions and data make a positive impact for your frontline workers?
At Marsh, our mission is to build the confidence for our clients to thrive through the power of perspective. Frontline digital technology is at the heart of providing operational data insights. It can provide the perspective you need to make better informed decisions. You can use this data to empower frontline workers as well as safeguard the future of your organisation.
80% of the global workforce is deskless. They are spread across many different industries including logistics, manufacturing, transport, and retail.
Frontline workers should have safe, efficient and engaged working days. Providing effective digital tools at the right time is critical to ensuring this. Advancements in digital technology make this task more complex than ever before, and rapidly changing. Advancements like: Artificial Intelligence (AI); real time data processing; and machine learning.
During the Marsh Digital Summit, with a focus on frontline employees empowered by technologies, we deep dived into the opportunities and challenges across:
We also heard real stories from clients who have implemented AI driven frontline worker technology solutions. Attendees had the opportunity to learn from their experience and how this has resulted in positive cultural changes and impacted their risk profiles.
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