The rapid emergence of generative AI is profoundly impacting organisations across industries and geographies. This advanced technology can present transformative opportunities for enhanced business growth, operational efficiencies, and much more.
However, as with other emerging technologies, generative AI also presents challenges and risks. In fact, this year's Global Risks Report, produced by the World Economic Forum with support from Marsh McLennan and others, identified AI-fueled misinformation and disinformation among the most significant risks organisations are facing — in both the short- and long-term. The potential threats, coupled with the proliferation of generative AI, underscore the importance for business leaders to understand and take into account the impact that this emerging technology could have on their organisation. Further, it is critical for organisations implementing generative AI in the workplace to do so in an effective manner that helps streamline processes and improve productivity.
In this episode of Risk in Context, Jaymin Kim, Senior Vice President of Emerging Technologies with Marsh's Global Cyber Insurance Center, speaks with Ravin Jesuthasan, Global Leader of Mercer's Transformation Services business, and David Stone, Office of the CISO at Google Cloud. They explore some of the latest trends in the generative AI landscape, the potential impacts on work and the workforce, and the risks and opportunities that organisations should consider.
Senior Vice President, Cyber Risk Practice
United States
Jaymin Kim is the director of commercial strategy within Marsh McLennan Advantage, where she drives global commercial strategy with a focus on technology, cyber, and digital. In her role, she advises companies on the emerging metaverse and related fields, including NFTs, blockchain technology, and decision-making structures.
Global Leader, Transformation Services, Mercer
Ravin Jesuthasan is the global leader of Mercer’s Transformation Services business, where he works with some of the world’s largest, most sophisticated organisations on the transformation of work and the workforce. He is a recognised global thought leader, futurist, and bestselling author on the future of work and workforce transformation and has led multiple research efforts on the global workforce, the rise of artificial intelligence, and the transformation of work.
Office of the CISO, Google Cloud
United States
David Stone has been part of Google Cloud's Office of the CISO since 2021, working with financial services institutions and using his expertise to advise other companies and security teams in order to protect the world in Google’s “shared-fate” model as they digitally transform.
